Philippine Outsourcing ~ A Preamble

Outsourcing has been introduced and has become a vital component of Business Process Management since the 1980's. Outsourcing services have been made available in response to the increasing need to support growing companies. The process comprises of delegating operations of moderate importance to a person or firm that specializes in the management of that operation. Properly planned and executed delegation would result to conserved energy and assets, lowered costs, and maximized use of workforce, technology, capital and other resources. This supply-chain in the Business Process is usually legalized by a binding contract between the client and the outsourcing service provider.

The development in the quality of education and skills of lower wage countries paved way to offshore outsourcing. With the advancement in fleet management, better communication channels and high technology, availing of quality products and services at a lower cost became a strategic way to gain competitive advantage.

Outsourcing in the Philippines was popularized by the emerging industry of call centers. Filipinos are viewed as the perfect human resource candidates for this and similar outsourcing services since they have a natural grasp of unaccented, fluent and comprehensive English, the persistence of a carabao and the gift of patience and accommodation. Offshore outsourcing in the Philippines continually grows. The services provided by Filipinos have evolved and now include finance, medical and legal transcription, logistics, accounting, software and web development, animation, virtual assisting and SEO.

In its, prime, the Philippine outsourcing industry has been on spotlight. Many businesses divert and modify their operations to accommodate this very popular market. Outsource service providers, have mushroomed in every feasible city and even solo entrepreneurs or freelancers have taken the risks of engaging and competing with the biggest giants to the smallest and newest competitors.

Many Outsourcing companies, though most are foreign-owned, has already created a distinct mark in the quality list of IT staffing. Branching out into different locations, their fast paced expansion is equaled by spreading recognition brought forth by the quality of Filipino people working behind the scenes. These dedicated and highly talented Pinoy workers, the life-blood of the Outsourcing industry, come together as one, rendering the best service and making it known to the world that Filipino talents are the best!